DIRECT MAIL FAQ\'S

• Is Offset House able to aid in acquiring mailing lists?

  Yes, we work with a third party vendor that we refer business to on a weekly basis and offers our clients exclusive discounts on mailing lists.

• How many pieces do I have to have on a mailing to receive a postage discount?
  • First Class – 500
  • Bulk/Standard – 200
  • Non Profit – 200
• How much does postage cost?
  • First Class Presorted – $0.43 – Letters / $0.79
  • Bulk Rate – $0.28 for Letter $0.55 for Flats
  • Non Profit – $0.17 for Letter / $0.40 for Flats

  **All Postage amounts above are using a presorted rate that Offset House preps and mails the paper work, the prep for the mailing service is additional and our quotes do not include postage. Presorted rates are likely to be lower than the given amount above and we give our clients official paperwork from the USPS with the exact amount of postage required for the project. All postage checks MUST be made payable to the USPS or US Postmaster and Offset House will need postage checks prior to mailing drops.

• How long does it take for mail to get delivered?

  Depending on current traffic of mail we have seen an average of 2-4 days on all accounts of First Class, Bulk Rate, and Non-Profit. However, if you want to mail with haste you are advised to use First Class postage. First Class postage is guaranteed to be in circulation with the post office in 2 business days. Bulk Rate and Non-Profit can take up to 10 days to go into circulation, in the past 25+ years we have been offering mailing services there has only been a handful of times that a client has waited 10 days on mailings and is normally around holiday seasons.

• What’s NCOA and is that something Offset House offers?

  National Change of Address (NCOA) is a part of our mailing software that is industry wide. We have the ability with our software to change addresses on the mailing lists with a click of a button to find where the recipient moved and to also change their address on that specific project. Our clients find this helpful in updating their database.

• Do I have to have to use First Class to make sure non-deliverable mail makes it to me?

  No, there are endorsements that we can place on the document that if the situation comes up where it is not deliverable we can send that back to the client. This does require an account with the Post Office, we are able to aid in that process to get our clients set up.

• I am a Non-Profit, does that mean I get Non-Profit rate postage?

  If you are in the system and have a Non-Profit ID with the USPS then the answer is yes, if not; we can add in helping with getting you set up to do so.